Keep IT simple.
In 2006, I decided that it was time for a fresh approach to helping families, micro and small businesses with their information technology issues. Too often, smaller businesses have to settle on "home" grade solutions but could benefit from the features, stability, and performance of "large business" grade solutions that often come with a hefty price tag. I specialize in finding like-minded developers and vendors to offer "large business" grade solutions at a small business' budget. I am a small business too!
I am experienced with Linux (Ubuntu is my favourite), Apple and Microsoft mobile, desktop and server operating systems as well as their productivity applications. I also happen to be familiar with common markup, scripting and programming languages.
I am a Barracuda MSP Partner, a registered Avast Authorized Reseller and a Netgate/pfSense partner. While my services focus on your core information technology infrastructure, I work with local businesses who each excell in their chosen trade. My frequent partners include OT Group, KOS, Phone Works, TDL Canada, Revue Design, D2 Wireless and Recovery Force. Favoured products come from Lenovo, Kyocera, Canon, Ubiquiti and APC.
I pride myself on offering excellent service at affordable rates with an absolute guarantee of satisfaction. I believe that there is still something to an in-person meeting and a handshake!
I can help with all of the typical work that other shops offer at comparable rates. No issue is too small.
If you need on-going help, consider my Pre-Paid Service option. Better still, you may benefit from my Managed IT agreements. Both options allow you to budget for your information technology needs, receive priority service and guarantee quick response times.
It is not always effective to perform the required work onsite. I can typically arrange to pick-up, deliver and setup your equipment at no additional charge. I will prioritize and schedule your work accordingly.
- Hourly Rate: $90
One hour is typically the minimum charged to clients.
- After Hours Hourly Rate: $135
This service is subject to availability.
- Remote System Support: $50/30mins
This service allows for troubleshooting and repairing many issues remotely. A dependable Internet connection will be required. Only MS Windows and Apple macOS based systems are supported.
- Pre-Paid Service: $500 minimum deposit
This service plan offers discounted hourly rates, smaller billing increments and of course, quick response times and priority service. Your deposit can be used towards any service that I offer. Flat rates are used for standard services.
- Operating System Clean-up: $120
This service includes detection and removal of malware, installation of recommended security tools, performance and privacy modifications as well as installation of any available operating system security updates.
- Operating System Installation (Includes Data Backup): $250
This service includes installation of your operating system and any updates that are available. In addition, I install recommended security tools, productivity applications and make performance and privacy modifications as necessary. Your backup, cleansed of known malware, is merged with your new operating system installation. Additional charges may apply if your backup is large or if data recovery is required.
- Data Recovery From Any Media: $90 minimum
Please contact me for ability and pricing concerning your particular media.
- Computer Related Hardware Disposal
Please contact me for ability and pricing concerning your particular hardware.
- Managed Security Suite: $10 per desktop per month
This managed service adds your desktop to my RMM (Remote Monitoring & Management) solution for a premium anti-malware suite. Service includes deployment, monitoring and support of the RMM agent and associated software. While I can help with a general question or mild malware issue, please consider Pre-Paid Service for your support needs.
- Managed Desktop: $15 per desktop per month
This managed service adds your desktop to my RMM (Remote Monitoring & Management) solution to take care of the basics. Included is a premium anti-malware, managed operating system and application updates and automated, minimally-intrusive, system maintenance. Service includes deployment and support of the RMM agent and associated software. While I can help with a general question or mild malware issue, please consider Pre-Paid Service for your support needs.
- Managed IT: $65 per desktop/server/appliance per month
This managed service allows me to get to know your overall needs and help manage your information technology. I will manage all aspects of your servers, desktops, laptops and network equipment to industry best practices. I can then help interface with other IT related application and service providers to ensure your needs are met and that everything can interconnect seamlessly. Systems are added to my RMM (Remote Monitoring & Management) solution. Included is a premium anti-malware, management operating system and application updates, minimally intrusive system maintenance, secure remote desktop access and data backup services.
- Local & Remote Backup: Starting at $75 per month
This managed service covers the setup, maintenance and recovery of local and remote backups. Please contact me to discuss your needs.
- Secure Cloud Data Sync & Share: $15 per user per month (1TB Storage)
A fully encrypted, automatic sync (with versioning), cloud storage service. Service is hosted in Canadian data centers that meet the highest service and privacy guidelines. Apps available for MS Windows, Apple MacOS, Apple iOS and Google Android. Local deployment and support is offered.
- Remote Desktop Access: $16 per user per month
Reliable and secure access to Microsoft and Apple desktop systems. Remote clients are available for Android, Microsoft and Apple mobile and desktop devices. Local deployment and support is offered.
- Advanced Security Gateway Management: $60 per appliance per month
This service is designed for Netgate pfSense security gateways. Service covers regular maintenance, software updates, configuration changes as well as advanced security by utilizing customized firewall rules and secure DNS.
If you cannot find a service that suits your needs, please contact me. I would like to help or direct you to a partner that can.
*Prices are strictly a guide and do not include any applicable discounts or taxes. Additional travel charges may apply. Additional charges or hardware purchases may be required to complete your solution.
Please take a moment to fill out this form. Accuracy and details will allow me to better prioritize your request. Do NOT include any sensitive or confidential information (user names, passwords).
Canada, K0K 2C0
9:00am to 5:00pm, Monday through Friday, excluding holidays.
Remote Support Request
First, contact me to book an appointment.
Second, prior to our appointment, I will send an email with a link.
Third, the link will confirm you want to allow a remote connection. A download will be initiated for the one-time remote support application.
Pay Invoices, Review Estimates, Proposals & Projects
Manage Remote Desktop Access
To Review RMM Inventory, Reports & Trouble Tickets
*You must have an existing account. Contact me for details.
Terms & Conditions
● I will not be held responsible for damages to client systems, peripherals, lost or corrupt data due to failing components or client neglect.
● Warranty and liability on service(s) performed or offered by me is limited to the cost of service as invoiced.
● I will not be held responsible for lost productivity, profits or data due to system failure.
● Although management and maintenance can reduce downtime, up time cannot be guaranteed.
● All software must be properly licensed.
● Additional vendor support must be in place for specialty software suites and hardware.
● All invoices are considered due upon receipt.
● At my discretion, any items provided by clients will remain my property until outstanding balances are paid in full.
● Any item(s) left in my possession for more than 60 days may be claimed and disposed of or sold to recover service costs.
● Unless otherwise stated, subscription services are a minimum of six month commitment.
● Service agreement(s) cover pre-arranged sites and/or maintained systems only.
● 30 days notice is required for agreement termination.
● A discount is not offered when opting out of a component of a managed service.
● Applicable taxes extra.
● Client agrees to licenses and policies of products and services used/provided.
● Pre-Paid Service (retainer) expires after 24 months.
● Services are not support by all hardware and operating systems.
● Additional hardware cost(s) may be required to deploy a service.
Partners & Solutions
I take steps to ensure privacy principles and requirements, with respect to personal information under applicable Canadian privacy legislation, are met. The purpose of this statement is to inform my clients and other individuals how I collect, use, disclose and protect your personal information.
Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a physical address, financial information and opinions expressed by an individual. "Personal information" does not include the name, title, business address or telephone number of an employee of an organization.
I, as well as my representatives, collect personal information in a number of circumstances in the course of providing services to clients.
Personal information I collect may include: Name, address, telephone number, email address and other contact information. I may collect other information with consent or as permitted or required by law.
I use this collected information to provide information technology services, accurately bill for those services and support my services.
My website (myitconsultant.ca) collects non-personal information such as your network location (IP address), the pages you visit, time of visit, your operating system and browser, in order to generate website traffic reports.
My website may include forms where you can voluntarily provide personal contact information so that I may follow up with you.
I will not sell or distribute your personal information to third parties, unless specifically authorized by you or as required by law.
Partners & Solutions
Last updated on Jan 12, 2019 @ 1900